Privacy Policy — no88
At no88, we take the privacy of every player in Bangladesh seriously. This Privacy Policy explains precisely what personal data we collect when you use our platform, why we collect it, how it is stored and protected, who it may be shared with, and what rights you hold over your own information. Transparency is a core commitment — not a checkbox.
Every data interaction on no88 is protected by industry-standard SSL encryption. We apply technical and organisational safeguards at every layer of our infrastructure to keep your information safe.
no88 collects only the personal data that is genuinely necessary for operating a safe, compliant, and enjoyable gambling platform for players across Bangladesh. We do not collect data speculatively or sell your personal information to third parties.
no88 provides clear mechanisms for you to access, correct, restrict, or delete your personal data. Your privacy rights are real and enforceable — contact our support team at any time to exercise them.
We never store full bKash, Nagad, Rocket, or Upay account credentials in our systems. Payment verification data is handled by our payment processor partners under their own strict data security standards.
We use anonymised behavioural analytics to improve the no88 platform experience. These insights help us serve relevant promotions and maintain platform performance — they do not identify you personally.
When we send you promotional emails or account notifications, we always provide a clear and functional unsubscribe mechanism. You can manage your communication preferences directly from your no88 account settings.
1. Data Controller Information
For the purposes of this Privacy Policy, no88 (operating at no88.im) acts as the data controller responsible for the personal data of players who register and use the Platform. References to "no88", "we", "our", or "us" throughout this document refer to the operator of the no88.im platform.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, you may contact our privacy team directly at:
no88 operates as an offshore online gambling platform. Players are responsible for determining whether accessing no88 is lawful in their own jurisdiction. By creating an account and using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
2. Personal Data We Collect
no88 collects personal data through several channels: directly from you during the registration and KYC process, automatically as you use the Platform, and in limited cases from third-party payment processors and game studios. The categories of personal data we collect are set out in the table below.
| Data Category | Specific Data Points | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, NID or passport number, photograph (from KYC document) | Provided directly by you during registration and KYC verification |
| Contact Data | Mobile phone number (bKash/Nagad/Rocket-registered), email address, residential address in Bangladesh | Provided directly by you during registration |
| Financial Data | Mobile wallet account name, deposit amounts, withdrawal amounts, transaction reference numbers | Generated automatically through payment processing; never includes full wallet PINs or passwords |
| Transaction Data | Betting history, game session records, casino wager amounts, win/loss records, bonus usage | Generated automatically as you use the Platform |
| Technical Data | IP address, browser type and version, device model, operating system, screen resolution, time zone | Collected automatically via server logs and first-party cookies |
| Usage Data | Pages visited, features used, session duration, referral source, navigation patterns within the Platform | Collected automatically via first-party analytics tools |
| Communications Data | Support chat logs, email correspondence with no88 support, complaint records | Generated when you contact the no88 support team |
2.1 Data We Do Not Collect
no88 does not collect, store, or process the following categories of sensitive personal data: racial or ethnic origin, political opinions, religious beliefs, trade union membership, biometric data for identification purposes (other than ID photographs required for KYC), genetic data, or data concerning health beyond what is voluntarily shared through our Responsible Gaming self-assessment tools.
3. How We Use Your Data
no88 uses your personal data only for legitimate purposes directly related to operating a safe, fair, and enjoyable online casino and sports betting platform. We do not use your data for purposes that are incompatible with those for which it was originally collected. The table below maps each use of your data to its lawful basis.
| Purpose | Data Used | Lawful Basis |
|---|---|---|
| Account registration and management | Identity, Contact | Performance of contract |
| Age and identity verification (KYC) | Identity, Financial | Legal obligation; performance of contract |
| Processing deposits and withdrawals | Financial, Transaction | Performance of contract |
| Fraud prevention and anti-money-laundering screening | Identity, Technical, Financial, Transaction | Legal obligation; legitimate interest |
| Personalised bonus and promotional offers | Transaction, Usage | Legitimate interest; consent (for marketing emails) |
| Responsible Gaming monitoring and intervention | Transaction, Usage, Communications | Legal obligation; legitimate interest |
| Platform analytics and product improvement | Technical, Usage (anonymised) | Legitimate interest |
| Customer support and dispute resolution | All categories relevant to the enquiry | Performance of contract; legitimate interest |
| Legal compliance and regulatory record-keeping | Identity, Financial, Transaction | Legal obligation |
3.1 Marketing Communications
With your consent, no88 may send you promotional emails, SMS messages, or in-platform notifications about new games, bonus offers, seasonal promotions (such as BPL cricket season specials, Eid campaigns, or Pohela Boishakh offers), and Platform updates. You may withdraw your consent to receive marketing communications at any time by updating your preferences in your account settings or by contacting . Withdrawal of marketing consent does not affect the lawfulness of prior processing nor your ability to continue using the Platform.
3.2 Automated Decision-Making
no88 uses automated systems to flag accounts for fraud review, responsible gaming intervention, and duplicate account detection. Where an automated decision results in your account being restricted or suspended, you have the right to request a manual review by a member of the no88 compliance team. Contact with the subject line "Manual Review Request" to exercise this right.
4. Data Sharing & Third Parties
no88 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share your personal data only with the categories of third parties listed below, and only to the extent necessary for the stated purpose.
4.1 Payment Processors
To process your deposits and withdrawals, no88 shares relevant transaction data (account holder name, mobile number, and transaction amount) with our partnered mobile financial service providers including bKash, Nagad, Rocket (Dutch-Bangla Bank), and Upay. These providers operate under their own privacy policies and security standards, which you are encouraged to review independently.
4.2 Game Studios & Software Providers
Games on the no88 platform are supplied by third-party studios including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe. When you play a game, certain session data (Player ID, wager amounts, game round outcomes) is transmitted to the relevant studio's servers for the purpose of game delivery and fairness verification. This data is anonymised at the studio level and no88 retains the linked identity data on its own servers.
4.3 Compliance & Legal Authorities
no88 may be required to disclose personal data to law enforcement agencies, regulatory bodies, or other government authorities in response to a lawful request, court order, or legal process. no88 will notify affected players of such disclosures where legally permitted to do so.
4.4 Service Providers
no88 engages carefully vetted third-party service providers to assist with Platform operations, including cloud infrastructure hosting, email delivery, and customer support tooling. These providers act as data processors on no88's instructions and are contractually prohibited from using your data for any purpose other than the specific service they provide to no88.
5. Cookies & Tracking Technologies
no88 uses cookies and similar tracking technologies (including local storage and session storage) to operate the Platform, maintain your login session, remember your preferences, and gather anonymised analytics about how players in Bangladesh interact with our site.
5.1 Types of Cookies We Use
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Maintain login session, CSRF protection tokens, load-balancing, security flags | No — disabling these makes the Platform non-functional |
| Functional | Remember language preference, game lobby layout preference, responsible gaming limit display | Yes — Platform remains usable but preferences will not be saved |
| Analytics | Anonymised page-view counts, session duration, feature engagement tracking using first-party analytics | Yes — opt out via account settings |
| Marketing | Tracking promotion clicks and bonus uptake to measure campaign effectiveness; no cross-site ad tracking | Yes — opt out by withdrawing marketing consent in account settings |
5.2 Managing Cookies
You can control cookie behaviour through your browser settings. Most modern browsers allow you to block or delete cookies. However, blocking strictly necessary cookies will prevent you from logging in to your no88 account and using the Platform. For guidance on managing cookies in your specific browser, consult your browser's help documentation. Note that browser-level cookie settings apply globally across all websites, not just no88.
5.3 No Third-Party Advertising Cookies
no88 does not deploy third-party advertising networks, cross-site tracking pixels, or social media remarketing cookies on the Platform. The only tracking technologies present on no88.im are those operated directly by no88 or by our game studio partners for game delivery purposes.
6. Data Retention
no88 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal or regulatory obligations. The retention schedule below reflects our standard practice.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Legal obligation; dispute resolution |
| KYC documents | Duration of account + 5 years after closure | Anti-money-laundering compliance |
| Transaction and betting records | Duration of account + 7 years after closure | Financial audit trail; legal obligation |
| Support communications | 3 years from date of communication | Dispute resolution; quality assurance |
| Marketing preferences and consent logs | Until consent is withdrawn + 2 years | Proof of consent; regulatory compliance |
| Technical / server logs | 13 months on a rolling basis | Security monitoring; fraud detection |
| Self-exclusion records | Indefinitely (or until formal reinstatement request) | Responsible Gaming obligation |
When personal data is no longer required under the above schedule, no88 securely deletes or anonymises it. Anonymised aggregated data (e.g., monthly active player counts by region) may be retained indefinitely for statistical purposes, as it can no longer be linked to any identifiable individual.
7. Security Measures
Protecting your personal data is a technical and organisational priority for no88. We implement multiple layers of security to guard against unauthorised access, accidental loss, destruction, or disclosure of your information.
All data transmitted between your browser and no88 servers is encrypted using TLS 1.2 or higher. No plain-text transmission of personal or financial data takes place.
Sensitive data at rest — including KYC documents and financial records — is stored using industry-standard encryption. Access is restricted to authorised personnel on a need-to-know basis.
No88 staff access to player data is governed by role-based access controls, two-factor authentication requirements, and comprehensive audit logging of all data access events.
Our security team operates 24/7 monitoring systems that detect and respond to anomalous access patterns, potential breaches, and suspicious account activity in real time.
7.1 Your Responsibilities
While no88 takes extensive measures to protect your data on our end, account security is a shared responsibility. You are advised to use a strong, unique password for your no88 account that is not reused on any other service, to log out of your account when using shared or public devices, and to contact immediately if you notice any unauthorised activity on your account or suspect your login credentials have been compromised.
7.2 Data Breach Notification
In the event of a personal data breach that poses a risk to the rights and freedoms of affected players, no88 will notify the affected players at the registered email address within 72 hours of becoming aware of the breach, to the extent that this is reasonably practicable. The notification will describe the nature of the breach, the categories and approximate number of records affected, the likely consequences, and the remedial measures no88 has taken or proposes to take.
8. Your Privacy Rights
As a no88 player, you hold a number of rights with respect to the personal data we hold about you. These rights are listed below. To exercise any of these rights, send a written request to with the subject line "Privacy Rights Request — [Your Username]". We will respond within 10 business days.
9. Minors & Under-18 Protection
no88 employs age verification measures at the point of registration, including date-of-birth collection and KYC document verification. Where no88 discovers or has reasonable grounds to believe that personal data has been collected from a person under the age of 18, the following steps will be taken immediately:
- The account will be suspended pending investigation.
- Any Real Money Balance in the account will be returned to the originating payment method.
- All personal data associated with the account will be deleted as soon as it is no longer needed for the purpose of completing the refund and recording the underage access incident.
- The incident will be logged internally for audit purposes.
If you are a parent or guardian and believe that a minor in your care has created a no88 account, please contact our support team at immediately. We treat underage gambling as a serious safeguarding matter and will act on verified reports without delay.
For additional guidance on protecting minors from online gambling, we encourage parents and guardians to visit our dedicated Responsible Gaming page, which includes information on parental controls, account protection tools, and self-exclusion options.
10. Policy Updates & Contact
10.1 Policy Updates
no88 reviews and updates this Privacy Policy periodically to reflect changes in our data processing practices, applicable law, and platform functionality. When a material change is made to this Policy, we will notify active players via the registered email address at least 14 days before the change takes effect. The updated Policy will always be accessible at no88.im/privacy-policy, with the version number and effective date displayed at the top of the document. Continued use of the Platform after the effective date of any updated Policy constitutes acceptance of the revised terms.
10.2 Minor Updates
Minor updates — such as clarifying language, correcting typographical errors, or updating contact details — may be made without advance notice. The version number and "Last updated" date at the top of this document will always reflect the most recent revision, whether major or minor.
10.3 How to Contact Us
For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by no88, please use the following contact channel:
Email:
Subject line format: "Privacy Request — [Your Username]"
Response time: Acknowledgement within 48 hours; full response within 10 business days (BST, UTC+6).
Support is available 24/7 in English and Bengali.
Please note that no88 does not accept privacy requests submitted by telephone or through social media channels. All formal privacy rights requests must be submitted in writing via the email address above so that we can maintain an accurate record of your request and our response.
Your Privacy Matters at no88
We are committed to keeping your personal data safe and giving you full control over how it is used. Explore our platform with confidence — or review our other policies and resources below.